Resident Involvement

In the world of housing services resident involvement is crucial because it fosters a sense of community and personal responsibility.

If the answer is “yes”, there are many opportunities, the choice is yours…

  • As a customer panel member.
  • As a communications panel member.
  • Be a community voice.
  • By forming a residents group in your area.
  • Be a mystery shopper and checking out the service we provide.
  • Be a phone surveyor.
  • Be a resident board member.
  • Be a service reviewer.

We now offer a variety of training courses for our residents. These are:

  • An introduction to basic computing skills.
  • English reading, writing and spelling.
  • Basic maths.
  • Using the internet.
  • English for speakers of other languages.
  • Preparing you for college.
  • Basic drug and alcohol awareness.
  • Stress management.
  • How to be more energy efficient in your home (and save money!).
  • Building your confidence and assertiveness skills.

Walking the Way to Health - Volunteer Walk Leader training

We also provide a series of workshops where you can learn more about us, the services we deliver to you and how you can get involved. These are:

  • Applying for a home.
  • Your housing team and what they do.
  • How we run our repairs service.
  • Improvements to your home.
  • Involving you and taking your views into account.

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